Buffalo Casino FAQ
This page answers the most common questions about playing at Buffalo Casino, from opening an account and completing verification to bonuses, loyalty rewards, payments and responsible gambling.
How do I register an account at Buffalo Casino?
To sign up, enter your email address, choose a password and select your account currency, then accept the Terms and activate your account via the email you receive. After activation, complete your personal profile with the remaining details.
What is the minimum age to play at Buffalo Casino?
You must be at least 18 years old to open an account and play. Identity proof may be requested to confirm your age.
Can I have more than one account?
No. Only one personal account per player is allowed, and account sharing or transfers to other people are restricted. Payments must be made with methods registered to you; if you need to use a shared payment method, contact support first.
How do I verify my account?
Upload your ID or passport, a selfie holding the document and a photo of your payment method through your profile. Images must be readable, and the Terms require requested documents to be submitted within 7 days.
In some cases, additional documents may be requested, such as bank statements, proof of address, a notarized ID or source-of-funds evidence.
What welcome bonus does Buffalo Casino offer?
Buffalo Casino advertises a welcome package totalling 350% plus 400 Free Spins, spread across several deposits rather than credited in a single deposit. A minimum deposit applies, and full eligibility conditions are set out in the bonus terms.
How do I activate a promo code?
Enter your code in the Promo section under Bonuses. Only one cash bonus can be active at a time.
What wagering rules apply to bonuses?
Bonus terms include a wagering requirement, a maximum bet while wagering and time limits: deposit bonuses last 7 days, while Free Spins and other bonuses are valid for 24 hours unless the individual offer states otherwise. Slots contribute fully to wagering except excluded titles, specified table and card games contribute a reduced share, and live games do not contribute.
Cashout caps apply to bonus winnings, and withdrawing or cancelling early removes the bonus funds and associated winnings, since real funds are spent first. Always check the current offer conditions on the site, as bonus terms can change.
What recurring promotions are available?
Current recurring headlines include level-up Free Spins, cashback up to 20%, crypto-deposit bonuses and birthday rewards.
How does the Buffalo Casino loyalty program work?
The loyalty system has 9 levels, which you can find under Promo and Loyalty System. Moving up the tiers brings better bonuses, improved deposit and withdrawal conditions and exclusive rewards, with level-up Free Spins and cashback among the advertised perks.
How can I deposit at Buffalo Casino?
Available deposit methods include:
- Visa
- Mastercard
- Bitcoin
- Ethereum
- Litecoin
- BNB
A minimum deposit applies, and your account can be held in a choice of currencies. Deposits must come from payment methods registered in your name.
What should I do if my deposit has not arrived?
If your deposit has not been credited after ten minutes, contact support and provide the transaction ID so the payment can be traced.
How do withdrawals work at Buffalo Casino?
Withdrawals require cleared deposits, completed verification and compliance with bonus rules. Listed withdrawal methods include Visa, Mastercard, Bitcoin, Ethereum, Litecoin, Tether (USDT) and Bank Transfer, with method availability varying by region.
Weekly and monthly withdrawal caps apply, and the Terms allow the operator to substitute the payout method or currency. Stated processing times differ between the FAQ and the Terms, so treat any timeframe as indicative rather than guaranteed and check the current conditions before requesting a payout.
What games can I play at Buffalo Casino?
Buffalocasino offers slots, blackjack, roulette, baccarat, video poker, scratch cards, crash games and live dealer games. The lobby is organised by category so you can browse the type of game you prefer.
Can I play at Buffalo Casino on my phone?
Yes. The site runs directly in your mobile browser, so you can log in, deposit and play on a phone or tablet without installing anything.
How do I contact Buffalo Casino support?
You can reach support by email at [email protected] or through LiveChat, with support available 24/7. A second contact address, [email protected], is also listed.
I forgot my password. What should I do?
Report lost credentials to [email protected] so the team can help you regain access to your account.
What responsible gambling tools does Buffalo Casino offer?
You can set daily deposit limits and request voluntary self-exclusion for at least six months; reactivation is not possible until the selected period ends, after which you must contact support. The site also lists help organisations including GamCare, Gordon House, Gamblers Anonymous, Spielersuchthilfe and Cafe Beispiellos.