Privacy Policy
This Privacy Policy explains how Buffalo Casino collects, uses, shares and protects your personal information when you use our website and services. Please read it carefully before creating an account or using our services. We may update this policy from time to time, and the version published on our website is the one that applies.
Who We Are
Buffalo Casino is operated by 3-102-945833 SRL, registration number 3-102-945833, with a registered address at Provincia de Puntarenas 06, Canton 11, Garabito, Jaco, 61101, Costa Rica. Buffalo Casino is licensed by the Offshore Finance Authority of the State of Anjouan under licence number ALSI-202510062-FI2.
Information We Collect
We collect personal information when you register, use our services and communicate with us. The categories of information we collect include:
- Identity and contact details, such as your name, date of birth, address, email address and telephone number
- Financial details relating to your payments and transactions
- Information about your occupation
- Your preferences and how you use our services
- Communications you send to us, including correspondence with our support team
- Device and activity data collected when you visit and use our website
How We Use Your Information
We use the personal information we collect for the following purposes:
- Creating and managing your account
- Processing your payments and transactions
- Verifying your identity
- Preventing fraud and protecting the integrity of our services
- Marketing, where permitted
Cookies and Tracking
Our website uses cookies and similar technologies. We also use advertising tracking as described in this policy. Cookies help us operate the website, remember your preferences and understand how our services are used. You can manage cookies through your browser settings, although some features of the website may not function fully if cookies are disabled.
How We Share Your Information
We may share your personal information with companies in our group, with service providers that process data on our behalf, with professional advisers, and with public or regulatory authorities where required. If our business is transferred to a successor, your personal information may be transferred to that successor as part of the transaction.
How We Protect Your Information
We apply technical and organisational measures to protect your personal information. Connections to our website use TLS with a minimum version of TLS 1.2, and in most cases TLS 1.3, together with 256-bit encryption. Personal information is stored on protected servers.
Your Rights
You have the right to request access to the personal information we hold about you and to ask us to correct inaccurate information. To protect your account, we carry out identity checks before processing access or correction requests.
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
Contact Us and Complaints
If you have questions about this Privacy Policy, wish to exercise your rights or want to raise a privacy complaint, please contact our customer support team through the support options available on our website. We handle privacy complaints through our support service.