Responsible Gambling
We want playing at Buffalo Casino to remain a form of entertainment. This page explains the tools we make available, how voluntary self-exclusion works, and where you can turn if gambling stops feeling like a choice. We encourage every player to set personal limits before playing and to treat gambling as a leisure activity rather than a source of income.
Staying in Control
A few habits can help you keep your play within comfortable boundaries:
- Decide on a budget before you play and do not exceed it, regardless of wins or losses.
- Set a time limit for each session and take regular breaks.
- Never chase losses or gamble with money needed for everyday expenses.
- Avoid gambling when you are upset, stressed or under the influence of alcohol.
- Treat gambling as paid entertainment, not as a way to make money.
Limits and Tools
Our terms permit you to set daily deposit limits on your account. If you would like a limit applied, contact our support team at [email protected] and we will arrange it for you. You must be at least 18 years old to hold an account, and we may request proof of identity to confirm this.
- Daily deposit limits available on request through support
- Identity verification to confirm age and account ownership
Self-Exclusion
If you need a longer break, we offer voluntary self-exclusion for a period of at least six months. During the chosen period your account cannot be reactivated, no matter what. Once the selected period has ended, you can contact our support team to request reactivation. To start a self-exclusion, email us at [email protected].
Warning Signs of Problem Gambling
Gambling can become harmful before it is obvious. Consider seeking support if you recognise any of the following:
- Spending more money or time on gambling than you intended
- Hiding your gambling from family or friends
- Borrowing money or selling belongings to gamble
- Gambling to escape problems or negative feelings
- Neglecting work, studies or relationships because of gambling
- Feeling anxious, irritable or restless when trying to cut down
Getting Help
Independent organisations offer free, confidential help for anyone affected by problem gambling, whether it is your own or someone close to you. We publish the following help organisations on our site:
Underage Gambling
You must be at least 18 years old to open an account or play at Buffalo Casino. We may request proof of identity at any time to verify a player's age, and accounts found to be held by minors will be closed. If you share a device with young people, we recommend using parental control software and keeping your login details private so that no one underage can access your account.